Get in Touch With the KristinatLove Team
KristinatLove is a small, plainspoken farmer dating service run by real people who answer their own mail. Whether you’ve got a billing question, a safety concern, or a story about meeting your match, we’d like to hear from you. Below you’ll find every way to reach us — no chatbots, no phone trees, no runaround.
Mailing Address and Support Channels
Email is the fastest way to reach our farmer dating service support team. For formal correspondence, legal notices, or the occasional handwritten letter, our mailing address is listed below.
By Post
KristinatLove Member ServicesAttn: Support Desk
2450 Harvest Ridge Road, Suite 104
Columbus, OH 43215
United States
Written letters receive a written reply within ten business days. We’re country folks — we still like a proper envelope.
Fastest Response
- General Support
- [email protected]
- Billing & Subscriptions
- [email protected]
- Safety & Trust Reports
- [email protected]
- Press & Partnerships
- [email protected]
- Toll-Free Billing Line
- 1-888-KRISTIN (weekdays, business hours)
Support Hours for Rural Time Zones
Our support desk runs on farmer time — we open early and we stay reachable through supper. All hours are listed in Eastern Time. Folks in Mountain or Pacific time can write anytime and we’ll pick it up first thing.
| Day | Email & Ticket Support | Billing Phone Line |
|---|---|---|
| Monday – Friday | 6:00 a.m. – 9:00 p.m. ET | 9:00 a.m. – 6:00 p.m. ET |
| Saturday | 8:00 a.m. – 4:00 p.m. ET | Closed |
| Sunday | Closed (urgent safety reports monitored) | Closed |
| Federal Holidays | Closed — replies resume next business day | Closed |
During planting and harvest weeks (April–May and September–November), we extend weekday email coverage to 10:00 p.m. ET to match the hours real farmers actually have time to sit down with a phone.
What to Expect When You Reach Out
We aim to be the kind of support team you’d trust a neighbor with. Here’s what that looks like day to day.
How to help us help you faster
A little detail goes a long way. When you write in, please include:
- The email address tied to your KristinatLove account
- A clear subject line (for example, “Billing question — March charge”)
- Screenshots, if a page isn’t working the way you expect
- The username of any member you’re reporting, along with the reason
We never ask for your password, your Social Security number, or your bank account details over email. If someone claiming to be from KristinatLove ever does — it isn’t us. Forward the message to [email protected] and we’ll take it from there.
Quick Answers Before You Write
Most questions our farmer dating service gets already have an answer ready on the site. Save yourself an email — these four pages cover the ground most new members are looking for.